FAQs

 Frequently Asked Questions (FAQ)

Q: How long does processing take?
A: Processing takes 48–72 hours, as most items are made to order.

Q: Do you offer tracking?
A: Yes! You’ll receive tracking info via email once your order ships.

Q: Where do you ship?
A: We currently ship to the USA, UK, and Canada.

Q: Can I change or cancel my order?
A: Orders are sent to production quickly, so changes must be requested within 6 hours of placing your order. Email us at hello@lachoi-q.com.

Q: What if my item arrives damaged or incorrect?
A: Email us with a photo of the issue within 7 days of delivery and we’ll make it right.